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Welcome to Internet Support


Accessible and Dependable 24 Hour Tech Support for High Speed and Dial-up Users


Call 684-FAST (3278)

Before calling Tbaytel Techical Support, try these solutions to your connection problem:

  1. Restart your computer.
  2. Check all cables and cords to ensure they are securely in place.
  3. For Dial-up users, check that you are dialing the correct number for Tbaytel Internet (624-3000). Refer to Tbaytel Regional Internet Helpdesk 1-800-478-0879 for roaming numbers in the 807 area.
  4. Visit various websites to determine if the problem is specific to one website.
  5. If using Microsoft Windows be sure to complete all necessary Windows Updates.
  6. Update your anti-virus program and run a system scan.
  7. Make note of any software, firewalls or routers you have recently installed on your computer and consider disconnecting each one to identify the possible source of the problem.
  8. If you are using a self install kit, ensure filters are installed on all phones.

 

Click for more info.Internet Inquiries

24 Hour Technical Support: 807-684-FAST (3278) or 1-800-478-0879
Email: support@tbaytel.net

Customer Service: 807-623-4400 or 1-800-264-9501
Email: customercare@tbaytel.net