How to Read Your New Bills

TBayTel's new bill format for residential and business services provides clear information regarding your account! You will still receive separate bills; one for Landline, Internet and Long Distance, one for Mobility and another for Security. Click on the links below to view the new format.

Important Notice Regarding HST:

Please be advised that effective July 1, 2010 services on your TBayTel account will be subject to Harmonized Sales Tax (HST). Usage consumed prior to July 1, 2010 will continue to be subject to PST and GST. Click the link below for more information regarding the tax adjustments on your bill.

HST Adjustment Information

Telephone, Long Distance, Internet

Adobe PDF How to Read Your Bill - PDF

Mobility

Adobe PDF How to Read Your Bill - PDF

Security

Adobe PDF How to Read Your Bill - PDF

Acrobat Reader Click Here to download the Adobe PDF viewer.

CUSTOMER SERVICE INQUIRIES

Click for more info.

Customer Service: 623-4400 or 1-800-264-9501

Monday - Friday: 8:30am - 8:00pm
Saturday: 10:00am - 6:00pm

Customer Service at 1046 Lithium Drive is closed to in-person traffic.